Most of our customers begin to see noticeable improvements in their hair condition within 4-6 months of consistent use. Results can vary based on individual factors such as the nature of hair loss and lifestyle.
Yes, our products are designed to address hair loss concerns for both men and women. We recommend reviewing specific product descriptions to find the best match for your needs.
Our products are formulated with safety in mind and are generally well tolerated. However, as with any topical treatment, some individuals may experience sensitivity. We recommend reviewing the ingredient list and conducting a patch test before use.
Hair growth and restoration is a gradual process that can vary greatly among individuals. If you haven't seen the desired results after 6 months, please contact our customer service team for personalized advice. It may also be beneficial to consult with a healthcare professional to explore other underlying causes of hair loss.
For optimal results, it's important to use our products as directed. This typically involves daily application. Please refer to the specific instructions provided with each product.
To maintain the health of your hair and prevent further loss, continued use of our products may be beneficial. Many customers choose to incorporate Growplex products into their long-term hair care routine.
Yes, our products can be integrated into your existing hair care routine. However, to avoid over-treating your hair or scalp, we recommend not using other hair loss treatments simultaneously without consulting a professional.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's website to track your order's progress.
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take up to 14-21 days depending on the destination. Please note that shipping times do not include processing time.
Yes, Growplex ships to select international destinations. Shipping times and costs vary based on the destination. Please check our shipping information page for details.
If your order hasn't been shipped yet, you may be able to change your shipping address. Please contact our customer service team as soon as possible to make any changes.
Growplex offers a 30-day return policy. You can return most items within 30 days of receipt for a full refund, exchange, or store credit, provided they are in their original condition.
Once we receive your returned item, please allow up to 10 business days for us to process your return and issue a refund or exchange. You will receive an email notification once your return has been processed.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.
